How will this Automated Bot work?
Scan & Experience the Bot
Initial Engagement:
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QR Code Placement: Available at customer service centers, during community outreach events, and on service bills.
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Scan to Connect: Customers scan QR to connect with the utility company’s WhatsApp for real-time updates and support.
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Initiate Chat: Automated greetings and instant responses to service inquiries, enrollment questions, or outage reports.
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Information Delivery: Send maintenance updates, energy-saving tips, and information on renewable energy options via WhatsApp.
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Post-Service Communication
(24 Hours After Service Restoration):
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Initiate Feedback: Automatically ask for feedback on the resolution of service issues.
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Energy Tips: Provide ongoing tips on energy conservation and updates on new utility services.
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Routine Updates and Alerts:
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Service Status Alerts: Notify customers immediately of any service interruptions or restorations.
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Scheduled Maintenance Notifications: Inform customers about upcoming maintenance activities and expected impacts.
Unlock New Efficiencies and Superior Customer Relations with our Automated WhatsApp Solutions
Automated Customer Data and Service Management
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95% Accuracy Increase: Reliable capture of customer service interactions and usage data
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40% More Efficient Customer Handling: Enhanced communication leading to quicker issue resolution
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65% Time Saved: Quicker response to customer inquiries and service updates
Personalized Messaging for Energy Management
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2x Customer Engagement: Tailored updates about energy usage and efficiency tips
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90% Higher Read Rates: Direct communication for important service alerts
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60% Increase in Program Participation: Effective promotion of energy conservation programs and renewable energy initiatives
Targeted Promotional Campaigns to Enhance Community Involvement
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80% Increased Customer Interaction: Tailored updates and incentives for participating in energy-saving and renewable initiatives
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4x Response Rate: Relevant messaging to promote awareness and adoption of sustainable practices
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30% Higher Conversion Rates: Precision targeting for new services and community programs
Collect Feedback to
Improve Service Delivery
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75% More Feedback: Efficient collection of customer opinions on utility services and support
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Enhanced Customer Loyalty: Better understanding of customer needs and expectations
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Improved Service Quality: Deeper insights into operational challenges and customer satisfaction trends
Automate Energy and Utility Tasks and Free Up Time
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70% Less Manual Work: Automation of routine tasks like customer notifications and service management
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50% More Time on Strategic Initiatives: Focus more on developing sustainable energy solutions and improving service delivery
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Improved Operational Efficiency: Streamlined processes and enhanced coordination across utility operations
WHY CHOOSE WHATSAPP?
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98% Open Rate
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2.5+ Billion+ Users
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55% - 60% Click Rates
PLATFORM FEATURES
Bulk Messaging
1000+ APPS AUTOMATIONS BUILDER
Mini CRM
No Code Bot Builder:
Your 24/7 WhatsApp Chatbot
Unified Team Inbox
with Live Chat
Webhooks/API
INTEGRATIONS
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How does the API/Webhooks feature work?With our API/Webhooks feature, businesses can send WhatsApp messages via API, update contacts data, and set up multiple webhook URLs for automatic message dispatch.
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Where can I find documentation for integration?Documentation is available under 'Postman Documentation', providing detailed steps and insights for integration
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Can I build my chatbot?Yes, with our drag & drop bot builder, businesses can design and customize their chatbots as per their needs.
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What is Wa.ExpertWa.Expert offers an advanced chatbot for WhatsApp, powered by the official WhatsApp Business API, ensuring human-like conversations and efficient automation for businesses.
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How does the Wa.Expert chatbot differ from others?Our chatbot is designed to "think before it speaks," ensuring quality conversations and providing a seamless balance between automation and human understanding.
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Is my data safe with Wa.Expert?Absolutely. Your privacy is our topmost priority. Your chats and information remain confidential and well-protected.
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What features does Wa.Expert offer?We provide a range of features, including Bulk Messaging, 24/7 Whatsapp Chatbot, Mini CRM, Automation Builder, Unified Inbox, Live Chat Interface, API/Webhooks, and more
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How does the Unified Multi Operator Team Inbox work?This feature consolidates messages from various sources into a single inbox, allowing multiple operators to handle customer interactions more efficiently.
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Can I integrate Wa.Expert with other tools I use?Yes, Wa.Expert easily integrates with platforms like Shopify, WooCommerce, Zoho Books, Elementor, Swipe Pages, and over 1000 other tools.
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What is the Mini CRM feature?Our Mini CRM allows businesses to manage customer data, import contacts with custom fields, filter & personalize bulk messaging, and gather insights for better customer management.
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How does the Bulk Messaging feature work?With Bulk Messaging, you can send immediate messages or schedule them for the future. We offer targeted messaging through segment or filter conditions, allowing businesses to communicate effectively with their audience.
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How does the 7-day free trial work?New users can access our platform for free for the first 7 days. This includes 1000 free service conversations per month and other features based on the chosen plan.
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Do you offer any paid add-ons?Yes, we have various add-ons available like WA Number Addon, Channel Addon, Team Member Addon, and specific bot development services, among others.
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How does the Enterprise Plan differ from the other plans?The Enterprise Plan is designed for corporates, offering advanced features like a chatbot with external application integration, dedicated account manager support, and quicker response times, among other benefits.
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How is the support for different pricing plans?The support varies by plan: 'Starter' offers support via ticket systems and email; 'Premium' provides quicker support via WhatsApp Groups; while 'Pro' & 'Enterprise' offers dedicated account management and even faster WhatsApp support.
Why Register for the
14 Days Free Trial?
Registering for the 14 days free trial is a fantastic opportunity to see firsthand how our WhatsApp API solutions can transform your business communication and engagement strategies.
Here’s why you should sign up:
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Experience QR Data Capture: See data collection in action.
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Explore Personalized Campaigns: Tailor marketing to your needs.
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Test Automation Tools: Interact with our software directly.
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Identify Potential Benefits: Address your specific challenges.
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Verify Business Value: Understand ROI before investing.
Take this opportunity to enhance your business communications with our comprehensive WhatsApp API solutions. Register for the free trial today and see the difference firsthand!