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Transform Your Telecommunications Services with WhatsApp Automation

90%

Increase in Customer Support Efficiency

80%

Improvement in Customer Satisfaction

Boost customer support and service delivery with our integrated solutions

70%

Reduction in Response Times

How will this Automated Bot work?

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Scan & Experience the Bot

Initial Engagement:
 

  1. QR Code Placement: Available at service centers, on billing statements, and during promotional events.

  2. Scan to Connect: Customers scan QR to connect with the telecom team’s WhatsApp for real-time updates and support.

  3. Initiate Chat: Automated greetings and instant responses to service inquiries, account setups, or troubleshooting requests.

  4. Information Delivery: Send updates on new service offerings, account changes, and quick fixes for common issues via WhatsApp.

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Post-Service Communication

(24 Hours After Interaction):

​

  1. Initiate Feedback: Automatically ask for feedback on the service or support received.

  2. Service Tips: Provide ongoing tips for optimizing service usage and updates on new technology rollouts.

​

Routine Updates and Alerts:

​

  1. Service Status Alerts: Notify customers immediately of any network outages or restoration statuses.

  2. Promotional Notifications: Inform about new packages, upgrades, and special promotions.

Unlock New Efficiencies and Enhanced Customer Services with our Automated WhatsApp Solutions

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Automated Customer Data and Service Management

  • 95% Accuracy Increase: Reliable capture of customer interactions and service preferences

  • 40% More Efficient Service Handling: Enhanced communication leading to quicker problem resolution

  • 65% Time Saved: Quicker response to customer inquiries and technical support

Personalized Messaging for Service Updates

  • 2x Customer Retention: Tailored updates about service changes and enhancements

  • 85% Higher Read Rates: Direct communication for urgent service notifications

  • 60% Increase in Up-sell Rates: Effective management of customer accounts and service upgrades

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Targeted Promotional Campaigns to Boost Subscription Rates

  • 80% Increased Engagement: Tailored updates and incentives for new and existing services

  • 4x Response Rate: Relevant messaging to encourage upgrades and new technology adoption

  • 35% Higher Conversion Rates: Precision targeting for service expansions and loyalty rewards

Collect Feedback
to Improve Services

  • 80% More Feedback: Efficient collection of customer opinions on network performance and support

  • Enhanced Customer Loyalty: Better understanding of customer needs and satisfaction

  • Improved Service Quality: Deeper insights into telecommunications trends and customer expectations

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Automate Telecommunications Tasks and Free Up Time

  • 70% Less Manual Work: Automation of routine tasks like account management and service notifications

  • 50% More Time on Strategic Initiatives: Focus more on enhancing network capabilities and customer experience

  • Improved Operational Efficiency: Streamlined processes and enhanced coordination within telecommunications operations

WHY CHOOSE WHATSAPP?

  • 98% Open Rate

  • 2.5+ Billion+ Users

  • 55% - 60% Click Rates

Happy Friends

PLATFORM FEATURES

Bulk Messaging

1000+ APPS AUTOMATIONS BUILDER

Mini CRM

No Code Bot Builder: 
Your 24/7 WhatsApp Chatbot

Unified Team Inbox
with Live Chat

Webhooks/API

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REAL WORLD RESULTS

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INTEGRATIONS

  • How does the API/Webhooks feature work?
    With our API/Webhooks feature, businesses can send WhatsApp messages via API, update contacts data, and set up multiple webhook URLs for automatic message dispatch.
  • Where can I find documentation for integration?
    Documentation is available under 'Postman Documentation', providing detailed steps and insights for integration
  • Can I build my chatbot?
    Yes, with our drag & drop bot builder, businesses can design and customize their chatbots as per their needs.
  • What is Wa.Expert
    Wa.Expert offers an advanced chatbot for WhatsApp, powered by the official WhatsApp Business API, ensuring human-like conversations and efficient automation for businesses.
  • How does the Wa.Expert chatbot differ from others?
    Our chatbot is designed to "think before it speaks," ensuring quality conversations and providing a seamless balance between automation and human understanding.
  • Is my data safe with Wa.Expert?
    Absolutely. Your privacy is our topmost priority. Your chats and information remain confidential and well-protected.
  • What features does Wa.Expert offer?
    We provide a range of features, including Bulk Messaging, 24/7 Whatsapp Chatbot, Mini CRM, Automation Builder, Unified Inbox, Live Chat Interface, API/Webhooks, and more
  • How does the Unified Multi Operator Team Inbox work?
    This feature consolidates messages from various sources into a single inbox, allowing multiple operators to handle customer interactions more efficiently.
  • Can I integrate Wa.Expert with other tools I use?
    Yes, Wa.Expert easily integrates with platforms like Shopify, WooCommerce, Zoho Books, Elementor, Swipe Pages, and over 1000 other tools.
  • What is the Mini CRM feature?
    Our Mini CRM allows businesses to manage customer data, import contacts with custom fields, filter & personalize bulk messaging, and gather insights for better customer management.
  • How does the Bulk Messaging feature work?
    With Bulk Messaging, you can send immediate messages or schedule them for the future. We offer targeted messaging through segment or filter conditions, allowing businesses to communicate effectively with their audience.
  • How does the 7-day free trial work?
    New users can access our platform for free for the first 7 days. This includes 1000 free service conversations per month and other features based on the chosen plan.
  • Do you offer any paid add-ons?
    Yes, we have various add-ons available like WA Number Addon, Channel Addon, Team Member Addon, and specific bot development services, among others.
  • How does the Enterprise Plan differ from the other plans?
    The Enterprise Plan is designed for corporates, offering advanced features like a chatbot with external application integration, dedicated account manager support, and quicker response times, among other benefits.
  • How is the support for different pricing plans?
    The support varies by plan: 'Starter' offers support via ticket systems and email; 'Premium' provides quicker support via WhatsApp Groups; while 'Pro' & 'Enterprise' offers dedicated account management and even faster WhatsApp support.

Why Register for the
14 Days Free Trial?

Registering for the 14 days free trial is a fantastic opportunity to see firsthand how our WhatsApp API solutions can transform your business communication and engagement strategies.

Here’s why you should sign up:
 

  1. Experience QR Data Capture: See data collection in action.

  2. Explore Personalized Campaigns: Tailor marketing to your needs.

  3. Test Automation Tools: Interact with our software directly.

  4. Identify Potential Benefits: Address your specific challenges.

  5. Verify Business Value: Understand ROI before investing.
     

Take this opportunity to enhance your business communications with our comprehensive WhatsApp API solutions. Register for the free trial today and see the difference firsthand!

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